Last updated: 1 January 2025
Clean Exteriors ("we", "us", "our") is committed to protecting the privacy of individuals who interact with our business in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
We collect personal information reasonably necessary for our business functions, including your name, phone number, email address, property address, payment information (processed by third-party providers, we do not store card details), correspondence sent to us, and website usage data via cookies and analytics tools.
We use your information to respond to enquiries, provide quotes, deliver services, process payments, send service reminders (you may opt out at any time), improve our website and comply with legal obligations. We will not use your information for any other purpose without your consent.
We do not sell, rent or trade your personal information. We may share it with staff and subcontractors (bound by confidentiality obligations), third-party service providers, and government authorities if required by law.
Your information is stored securely using industry-standard encryption on servers in Australia. We retain personal information only as long as necessary, after which it is securely deleted.
You have the right to request access to or correction of your personal information, opt out of marketing at any time, and make a complaint. Contact us at [email protected] or call 1300 22 44 15.
Our website uses cookies and analytics tools (such as Google Analytics) to understand visitor behaviour. These collect anonymised data. You can disable cookies through your browser settings.
Contact us first at [email protected]. If unsatisfied, you may lodge a complaint with the OAIC at oaic.gov.au.
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